Last updated: 2 April 2026
ETG Pte Ltd (“ETG”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal data responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you:
This policy is intended to support ETG’s data protection practices in line with applicable laws, including Singapore’s Personal Data Protection Act 2012 and, where applicable, Malaysia’s Personal Data Protection Act 2010.
ETG Pte Ltd
Address: 15 Tai Seng Drive
Email: sales@etg.com.sg
For privacy-related queries, requests, or complaints, you may contact us at the email address above.
Singapore’s PDPA requires organisations to designate a data protection officer and make business contact information available to the public as part of the accountability obligation.
Depending on how you interact with us, we may collect personal data such as:
We only collect personal data that is reasonably necessary for legitimate business and service-related purposes.
Singapore’s PDPA requires organisations to notify individuals of the purposes for collection, use, or disclosure and not to require consent beyond what is reasonable for providing the product or service.
We may collect personal data:
We may use personal data for purposes including:
Under Singapore’s PDPA, organisations must notify individuals of the purposes for which personal data will be collected, used, or disclosed. Malaysia’s privacy notice guidance similarly requires the data user to inform the data subject how personal data processing is carried out.
Where consent is required, we will collect, use, or disclose personal data on the basis of your consent or another lawful basis available under applicable law.
You may withdraw consent to our continued use of your personal data for certain purposes by contacting us at sales@etg.com.sg. Depending on the nature of your request, withdrawal of consent may affect our ability to continue providing certain services or responding fully to your enquiry.
Singapore’s PDPA requires organisations to allow withdrawal of consent with reasonable notice and to inform the individual of the likely consequences.
We may disclose personal data where reasonably necessary to:
We do not sell personal data.
Where necessary for service delivery, systems administration, storage, or support, personal data may be transferred outside Singapore or Malaysia.
Where cross-border transfers occur, we will take reasonable steps to ensure that transferred personal data continues to receive a standard of protection comparable to that required under applicable law.
Singapore’s PDPA includes a transfer limitation obligation for overseas transfers. Malaysia’s PDPA framework also regulates personal data processing and related protections in commercial transactions.
We retain personal data only for as long as it is reasonably necessary for business, legal, operational, or evidentiary purposes, or as required by law.
When personal data is no longer needed, we will take reasonable steps to delete, anonymise, or securely dispose of it.
Singapore’s PDPA includes a retention limitation obligation requiring organisations to cease retaining personal data when retention is no longer necessary for legal or business purposes.
We take reasonable security measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
These measures may include administrative, technical, and physical safeguards appropriate to the nature of the data and the context in which it is processed.
Singapore’s PDPA includes a protection obligation requiring reasonable security arrangements, and PDPC guidance also stresses responsible data protection practices for ICT systems.
We rely on personal data provided to us being accurate, complete, and current. Please let us know if your personal data changes so that our records can be updated.
Singapore’s PDPA includes an accuracy obligation requiring reasonable efforts to ensure personal data used or disclosed is accurate and complete.
Subject to applicable law, you may request:
To make such a request, please contact us at sales@etg.com.sg. We may need to verify your identity before responding and may charge a reasonable administrative fee where permitted by law.
Singapore’s PDPA includes access and correction obligations.
Where permitted by law, we may send you information about our services, updates, or relevant business communications.
If you no longer wish to receive marketing communications, you may opt out by:
Our website may use cookies or similar technologies to:
You can control cookies through your browser settings, although disabling some cookies may affect website functionality.
If ETG uses specific analytics, advertising, or tracking tools, those should be listed here before publication.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage users to review the privacy policies of any external sites they visit.
If a data breach occurs, we will assess and respond to it in accordance with applicable legal requirements, including notification obligations where required.
Singapore’s PDPA includes a data breach notification obligation for certain notifiable breaches. Malaysia has also published guidance on data breach notification under its personal data framework.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
If you have questions, requests, or concerns about this Privacy Policy or our handling of personal data, please contact:
ETG Pte Ltd
sales@etg.com.sg