Terms & Conditions

Last updated: 2 April 2026

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the ETG Pte Ltd website and any enquiries, submissions, or communications made through it.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

2. Company Details

ETG Pte Ltd
Email: sales@etg.com.sg

3. Scope of These Terms

These Terms apply to:

  • your access to and use of the ETG website,
  • your submission of enquiries, contact forms, and requests through the website,
  • your use of website content, materials, and information.

These Terms do not, by themselves, create a confirmed service contract for event production, audiovisual, technical, or event management services. Any actual engagement for services will be subject to a separate quotation, proposal, scope of work, work order, or written agreement issued or accepted by ETG.

4. Website Use

You agree to use this website only for lawful purposes and in a manner that does not:

  • violate any applicable law or regulation,
  • infringe the rights of ETG or any third party,
  • interfere with the website’s operation, security, or availability,
  • introduce malicious code, harmful material, or unauthorised access attempts.

We may suspend, restrict, or terminate access to the website at any time if we reasonably believe misuse has occurred.

5. Accuracy of Information

We aim to ensure that the information on this website is accurate and current. However, the website and its contents are provided on a general information basis only.

ETG does not warrant that:

  • all website content is complete, current, or error-free,
  • the website will always be available, uninterrupted, or free from technical issues,
  • all materials are suitable for every use case or business requirement.

Any reliance placed on website content is at your own risk.

6. No Offer or Binding Commitment Through Website Content Alone

Website content, service descriptions, examples, capabilities, and general statements are intended for information and marketing purposes only. They do not constitute a binding offer, commitment, or guarantee of availability, pricing, scope, or outcome.

A binding engagement is formed only when ETG issues and accepts a specific commercial arrangement in writing, such as a quotation, confirmation, service agreement, or other formal acceptance.

7. Enquiries and Communications

If you contact ETG through the website, email, forms, or other communication channels:

  • you agree to provide accurate and non-misleading information,
  • you are responsible for the content of your enquiry or submission,
  • ETG may use the information you provide to respond, assess requirements, and communicate regarding services.

Electronic communications may have legal effect under Singapore’s Electronic Transactions Act framework, depending on the circumstances and the form of acceptance used.

8. Quotations, Proposals, and Scope Changes

Any quotation, proposal, budget indication, or preliminary scope provided by ETG is subject to:

  • final confirmation of requirements,
  • availability of equipment, personnel, venues, and third-party dependencies,
  • changes in event brief, timing, format, technical scope, or operational conditions.

Unless otherwise stated in writing, all quotations and proposals may be revised if the event brief, technical requirements, or delivery conditions change.

9. Intellectual Property

Unless otherwise stated, all content on this website, including text, branding, graphics, layout, design elements, and other materials, belongs to ETG or is used under appropriate rights.

You may not reproduce, distribute, modify, republish, transmit, or commercially exploit website content without ETG’s prior written consent, except to the limited extent necessary for your own internal review of ETG’s services.

10. Third-Party Links and External Services

This website may include links to third-party websites, tools, or services for convenience or reference.

ETG does not control and is not responsible for:

  • the content of third-party websites,
  • their terms, privacy practices, or availability,
  • any loss or damage arising from their use.

Accessing third-party sites is at your own risk.

11. Privacy and Personal Data

Your use of this website may involve the collection and processing of personal data. ETG’s handling of personal data is governed by its Privacy Policy.

Singapore’s PDPA sets baseline rules governing the collection, use, disclosure, and care of personal data, and organisations are required to comply with the relevant data protection obligations where applicable.

Where ETG engages with individuals or data subjects in Malaysia, applicable Malaysian personal data requirements may also be relevant, including written privacy notice obligations.

12. Disclaimers

To the fullest extent permitted by law:

  • the website is provided on an “as is” and “as available” basis,
  • ETG disclaims warranties, representations, or guarantees not expressly stated,
  • ETG does not guarantee that the website will meet every user’s requirements or be free from interruption, delay, defect, or inaccuracy.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

13. Limitation of Liability

To the fullest extent permitted by law, ETG shall not be liable for any indirect, incidental, special, consequential, or economic loss arising out of or in connection with:

  • your use of, or inability to use, the website,
  • reliance on website content,
  • technical issues, interruptions, or system unavailability,
  • links to or use of third-party websites.

Where liability cannot be excluded but can be limited, ETG’s liability shall be limited to the minimum extent permitted by law.

14. Indemnity

You agree to indemnify and hold harmless ETG, its officers, employees, and representatives from and against losses, liabilities, claims, costs, and expenses arising out of:

  • your misuse of the website,
  • your breach of these Terms,
  • your infringement of the rights of ETG or any third party.

15. Suspension, Changes, and Withdrawal

ETG may at any time:

  • modify, suspend, or discontinue any part of the website,
  • update or remove content,
  • revise these Terms.

Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the website after such updates constitutes acceptance of the revised Terms.

16. No Waiver

If ETG does not immediately enforce any right under these Terms, that does not mean ETG has waived that right.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect to the extent permitted by law.

18. Third-Party Rights

A person who is not a party to these Terms shall have no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any term of these Terms.

This clause is commonly used because Singapore law otherwise allows third-party enforcement in certain circumstances.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Singapore.

Any dispute arising out of or in connection with these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Singapore, unless ETG agrees otherwise in writing.

20. Contact

If you have any questions about these Terms, please contact:

ETG Pte Ltd
sales@etg.com.sg